RESERVATIONS
AND INQUIRIES
Click here to learn how to use our services
1.Registration
To receive your membership number, please register your information.
This number will be needed in the next step.
Please enter the required information through the contact form.
Once you receive a confirmation email from us, the process is complete.
If you do not receive a confirmation email or in case of urgency, please contact y.calgaly@gmail.com.
The confirmation email will include your membership number, so please keep it safe as it will be necessary for reservation.
For identity verification, we kindly request you to provide a form of identification such as a driver’s license or passport.
1.Registration
To receive your membership number, please register your information.
This number will be needed in the next step.
For identity verification, we kindly request you to provide a form of identification such as a driver’s license or passport.
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Please enter the required information through the contact form.
Once you receive a confirmation email from us, the process is complete.
If you do not receive a confirmation email or in case of urgency, please contact y.calgaly@gmail.com.
The confirmation email will include your membership number, so please keep it safe as it will be necessary for reservation.
2.Purchase Tickets
Use the URL provided in the confirmation email to purchase your tickets.
*You will need to enter your membership number.
2.Purchase Tickets
Use the URL provided in the confirmation email to purchase your tickets.
*You will need to enter your membership number.
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3.Deposit Your Stored Items
Please bring or ship the registered items to our company on the start date of storage.
3.Deposit Your Stored Items
Please bring or ship the registered items to our company on the start date of storage.
4.Reservation for Your Usage Date
Please register the required storage date and pickup location for your items via the form. *Registration must be completed at least 2 days in advance.
Please enter the required information through the contact form.
Pickup Locations
・Around Echigo-Yuzawa Station (Free) or
・Ski resorts in Yuzawa Town & Minami Uonuma City (¥1,000)
For other delivery destinations, we will contact you with shipping costs after checking the form.
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4.Reservation for Your Usage Date
Please register the required storage date and pickup location for your items via the form. *Registration must be completed at least 2 days in advance.
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Please enter the required information through the contact form.
Pickup Locations
・Around Echigo-Yuzawa Station (Free) or
・Ski resorts in Yuzawa Town & Minami Uonuma City (¥1,000)
For other delivery destinations, we will contact you with shipping costs after checking the form.
5.Pick-up
Please pick up your items on the date and location you registered in Step 4.
5.Pick-up
Please pick up your items on the date and location you registered in Step 4.
6.Storage
After finishing your skiing at the ski resort, please store your items at the specified location (Around Echigo-Yuzawa Station or CalGaly warehouse’s courier service). Reservations for your usage dates (Step 4) are required for each usage date.
6.Storage
After finishing your skiing at the ski resort, please store your items at the specified location (Around Echigo-Yuzawa Station or CalGaly warehouse’s courier service). Reservations for your usage dates (Step 4) are required for each usage date.
Notes
Only the owner can pick up stored items.
We cannot accommodate usage without a reservation. Please make a reservation at least 2 days before by 2 PM.
Depending on the condition of the stored equipment, we may refuse storage.
If you use our service continuously, please be aware that there may not be sufficient time for drying.
If you plan to use our delivery service, you need to leave the case as well.
If there is no contact for 3 years from the last use, we will dispose of the stored equipment. In that case, we will charge a disposal fee.”
Regarding Inquiries Other Than Reservations